I hope you can if you know me. If you don’t know me, you may trust me because someone has recommended me to you, or you are a trusting person (which is most of us).
We have all, on one or more occasions, been let down, ripped off or disappointed by someone we trusted. Extreme cases of trust misplaced over a long period of time include the likes of Dr Jayant Patel, Rolf Harris, Bernie Madoff, Robert Hughes and, more recently, George Pell (all have been convicted of a serious offence). These individuals fooled people for a long time.
A recent report on ABC News mentioned an individual who I believe took financial advantage of me several years ago. It prompted me to reflect on others I have had bad professional and financial experiences with. In most cases, they were referred to me by someone I knew and could trust. Often, I failed to see that while I could trust someone’s ethics in dealing with me, I could not trust their judgement of the person they recommended.
Caveat emptor – buyer beware!
The question we need to ask of others is, “Can you be trusted?” Look for proof. Before dealing with someone, check their testimonials, references, Google and social media.
However, just as importantly, we need to ask ourselves the question: “Can I be trusted?”
One way to ensure we can be trusted is to conduct a short review of our day an hour before bedtime. During this review, we should ask ourselves:
- Who did I interact with? Did I make a promise to them?
- When am I going to fulfil that promise?
- Who do I need to thank?
- Who do I need to contact?
- Who do I need to give honest feedback to?
- If I could start the day again, what would I do differently?
Once you complete this quick review, put the actions you need to take in your calendar or to-do list. When we follow through, follow up and fix what is wrong, we show we can be trusted.
I help small business owners gain clarity and find a way forward. Email me at email@example.com