Jacklyn Robb

Harlow Hot Pilates & Yoga

So I got through the first year of business. I thought wow, how time flew. However it was so hard in the first year that I thought it possibly couldn’t get any more challenging. I was wrong. So I stepped back from concierge to try and become a manager in my company however with a growing team (started with 10 people, now have 23) my company started going backwards at a really fast pace. I was burnt out, I could no longer run on adrenalin and was having anxiety attacks regularly. My enthusiasm for business went out the window and I quickly became resentful to every person in my business (my team and my clients) as I felt like they did not care one ounce for the sacrifice I was making to produce such an amazing space for them to come to so that they could feel good. My passion for creating this beautiful peaceful place went out the window.

Then I met Bryan.

Bryan helped me realise that no one person is the same. He taught me that every person expels a certain amount of energy to do each task and based on their natural personality state is how much energy they will use.
I thought I was an influencer. I was wondering why I would feel like I had nothing left to give by the end of the night. On the average day I would speak to at least 150 people, I gave everything of myself. I felt so drained.

So with Bryan’s skill’s he made it clear that I would gain energy by working in certain parts of the company. To do this I had to create scripts and systems and then train my people.
I did it! 🙂

Was so excited and started to have hope again. I continued to put in the massive hours in managing the scripts/systems and training and coming up with new scripts/systems and training every day. I started to learn more about myself and people and over time, am now able to work out which personality the people I talk to are and how best they like to be communicated with.
I am forever grateful to Bryan and will work with him for the rest of my life because he helps me grow as a person and to have that wealth of knowledge and wisdom at my fingertips is priceless. I believe that Bryan has given me so many valuable tools that has helped me side step a lot of problems I could have faced and instead taken my company to a whole new level.

I am now opening my second studio within 3 years of starting the first one, without taking out any finance from the back because Bryan has helped me make really smart decisions along the way.
On top of all that, I have made a friend, who I feel really supported by and will always support him in any way I can because he is such an amazing man and you will be lucky to have him in your life, I know I am

Jacklyn Robb, Studio Director
Harlow Hot Pilates & Yoga, Newstead, Milton